Please contact our service team:
by e-mail at service@wiehenstahl.com or via our contact form
Something is incorrect or you are not satisfied?
If you are not satisfied with us or our products, please contact us!
In most cases we can solve problems fast and easily!
You can reach our service team:
by e-mail at service@wiehenstahl.com or via our contact form
If available, please provide your customer number and/or the related order number in case of questions.
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Once we receive your order it will be handled by our shipping department. You are notified as soon as we have handed over your package to our shipping service provider DHL. A cancellation or change of the order is no longer possible.
If your package does not arrive within the next 3 business days, please contact us!
Shipping costs:
Free of charge within Germany
9,99 € for shipments to other EU countries
24,99 € for shipments to Switzerland
Other countries on request
Delivery time:
1-3 business days within Germany
3-9 working days within the EU (mainland)
3-6 working days to Switzerland
Other countries on request
We ship climate friendly with DHL GOGREEN
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Policy | https://www.wiehenstahl.com/en/privacy-policy |
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Policy | https://www.wiehenstahl.com/en/privacy-policy |
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